SHIPPING INFORMATION

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We do our best to process and ship orders within 1-2 business days (Monday-Friday). Please keep in mind that we get backlogged during peak holidays / seasons and it could take longer. If you have any questions about your order, please contact us by  email info@zakgoods.com.
 

Standard Flat Rate Shipping: USPS Priority 3-Day 
Ships in 1-2 business days (Monday-Friday).

All Continental US addresses (Up to 7 business days, including processing time).

Physical addresses only. Not available for PO Box and APO/FPO addresses.
 

Shipping Holidays
Zak Goods and its carriers will not be shipping or delivering on:

• New Year's Eve

• New Year's Day

• Presidents' Day

• Memorial Day

• Independence Day

• Labor Day

• Columbus Day

• Thanksgiving Day

• Day after Thanksgiving

• Christmas Day

• Day after Christmas Day

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30-DAY RETURN POLICY

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If you are not 100% satisfied with your purchase, you can return your order for a full refund within thirty (30) days from the date of purchase. The returned items must be in Re-saleable Condition: unworn, unused, unwashed and in the original packaging with all original tags attached.

Customers are responsible for return shipping costs. 

We recommend return shipment(s) be sent with a shipping carrier that offers tracking service such as UPS, FedEx or USPS (ask for USPS services that have tracking). Please note: the amount refunded excludes any outbound shipping paid on the original purchase.

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Want to exchange? Our exchange process involves (2) separate transactions. You will need to return the item(s) you want to exchange, and place a new order for the replacement items.

 
If we sent you the wrong product by mistake, please contact info@zakgoods.com and we will help you out. 

Once your return is received and inspected by Zak Goods' Returns Department (usually within 72 hours of receipt), your refund will be processed and automatically applied to your credit card or original method of payment within 7 business days. 

Depending on your credit company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.

If your product has a manufacturing defect, please refer to our Warranty Policy.

Further questions? Email us at info@zakgoods.com.